Shipping & Returns

Your skin isn’t the only thing we treat with care. Here’s everything you need to know about how we handle your info.

SHIPPING & DELIVERY

All verified orders will receive an initial email confirming the purchase, and a second email with tracking information.

Orders are evaluated by fraud detection services. If your order is deemed fraudulent / too risky to fulfill, payment will be voided and all funds will be released back to the original payment method.

Orders are typically processed within 1-2 business days of receiving verified payment information. Orders placed on Friday evening, Saturday or Sunday, or holidays will be processed on the next business day. Note that during peak seasons, shipments may experience slight delays.

*If you select an expedited shipping option, your order must be submitted before 11am ET to qualify.

SHIPPING TIMES (AFTER ORDER SHIPPED)

These are approximate shipping times. We cannot guarantee your order will be delivered within these timeframes—especially during holidays. For assistance with shipments that exceed the above timeframes, contact us and we’ll be happy to assist.

Standard: 3-7 business days
2 Day: 2 business days
Next-Day: 1 business day

ROUTE PACKAGE INSURANCE

Champion is proud to partner with Route, a leader in package protection and tracking solutions. By selecting Route at checkout, your order is protected against loss, damage, or theft. In the unfortunate event your order does not arrive or is damaged, you can easily file a claim with Route for a refund. We highly recommend selecting Route at checkout for peace of mind.

CANCELLATIONS AND CHANGES TO EXISTING ORDERS

Once an order is placed, cancellations or changes to the shipping address or order contents are not possible. If a shipment is returned to us, original shipping costs (if applicable) will not be refunded.

WRONG, DAMAGED OR DEFECTIVE PRODUCTS

If you receive the wrong item or a defective product, please contact us immediately.

LOST/STOLEN PACKAGES

Champion is not responsible for lost, stolen, or damaged shipments. Please ensure you select Route Insurance at checkout for package protection.

RETURNS & EXCHANGES

Champion accepts returns of unworn merchandise within 30 days of the delivery date, for orders placed through our official online store.

Items purchased through our international websites or third-party retailers (e.g., department stores, resellers, or non-champion.com sites) are not eligible for returns through our U.S. return portal. Please refer to the return policy of the original retailer for assistance.

Returned products cannot be used, altered, or washed. Merchandise must be returned in its original condition, accompanied by its original tags and packaging (including shoe box). Original shipping fees are not refundable. Customers are responsible for any return shipping costs.

Returns may take up to 5-7 business days for processing once the package has been delivered.

Please note that items sent back without a return packing slip, will take longer to refund. Packing slips are provided along with the return shipping label when you register your return on our return portal. Any merchandise returned that does not meet our requirements will be denied.

In the event you were shipped the wrong item or a defective product, please contact us immediately.

EXCHANGES

We currently do not offer exchanges on our products. If you’re not completely satisfied with your purchase, we encourage you to initiate a return using the link provided above.

FINAL SALE

Products marked as FINAL SALE cannot be returned for a refund, or store credit.